Help with using the website

Our help section covers:

Finding information

To help you find information on the site you can try our search and our site map.

  • Site map
    Lists the main sections on the website and their content
  • Search help
    How to use the search facility, powered by Google
  • RSS news feeds help
    Help with news feeds and what’s available
  • Multimedia help
    Video and audio formats we use, how to play them and where to find them

Finding people

  • Contact staff
    Search for EPSRC staff and their responsibilities
  • Switchboard
    EPSRC Switchboard: 01793 444000
  • Email
    To email a member of staff use firstname.lastname@epsrc.ac.uk

Accessibility

Our intention is that this website should be usable and accessible to all users and conform to the Guidelines for UK government websites.

For more information on the steps we have taken to optimise accessibility, including how to use access keys and changing background colours, please see our accessibility page.

Viewing files

The majority of content on the EPSRC website is provided in the normal HTML webpage format viewable through any web browser software.

However, there is some content - such as the EPSRC Annual Report and Accounts - that is provided in non-HTML webpage format. This is so that we can provide the content in exactly the same style and appearance that is already offered through other channels.

Non-HTML webpage formats used on this site include:

  • Adobe Acrobat PDF format
    PDF files can be read using Adobe Reader software, which is available for many different computer systems including Windows, Macintosh, Linux and Palm. Visit the Adobe website to obtain the Adobe Reader software.
  • Microsoft Word and Excel formats
    Microsoft documents and spreadsheets can still be read even if you have not bought the commercial Word and Excel programs. Microsoft offer a range of free 'viewer' programs for download; however, these programs are only available for Windows systems. Visit the Microsoft website to obtain the Word viewer and Excel viewer.
    Antiword is a free, open-source program that allows Microsoft Word documents to be opened and read on Linux and Mac OS X systems, among others. You can download Antiword from the developer's site.

Please note, we can make no guarantees or assurances about the quality or security of any software obtained from third party sites. We do not endorse or support any third party product or software.

PDF forms

Some pages on this website (eg certain funding calls) provide application forms in PDF format, which are intended to be filled in and submitted via email directly from the PDF view application.

Please note: the direct email submission feature may not be available if a PDF viewer application other than Adobe Reader is used (for example, Preview on Mac OS X). In this instance, you should either complete and submit the form via Adobe Reader (if possible), or complete the form and save a PDF (and/or hard) copy of it, before emailing it "manually" to the specified address.

Downloading and saving files

Most files will automatically download to your computer if you click on the link to that file. Depending on your browser settings, you may be asked where you would like to save the document, or it may open automatically within the current browser window.

If you would prefer to take greater control over the downloading and saving of a document, then you can also right-click (in Windows) or control-click (on a Macintosh) on the link to the document and select the option entitled 'Save Target As', 'Save Link As' or 'Save Linked File As' (depending on your type of browser). The normal save dialog box will appear and you can choose where to store the document on your local computer.

Usage of images

The images on this site are only licensed and authorised for EPSRC usage. If you would like to use any of the images from this site please contact the EPSRC Press Office or EPSRC Webteam for permission.

Help with problems accessing pages

Our website has been built to allow compatibility with all types of browser on any computer operating system. Although the appearance of the website will vary according to the capabilities of your system, the site itself should still work. If the site does not function properly for you, please use the feedback form and include your browser/operating system version so that we can investigate.

If you click on a link anywhere on the site and get an error message saying that the page you were looking for cannot be found, please use the feedback form to let us know where the original link was so that we can investigate the problem and fix it.

If a page persistently fails to load in your browser, it is possible that a corrupt local version of the page has been temporarily stored by your browser. You can clear this out by refreshing the page: hold down the control (or command on a Macintosh) and shift keys at the same time as clicking on the browser's refresh icon. (The refresh icon is usually shown as an egg timer or one or two arrows going around in a circle.)

There may be occasions when the internet itself is congested and is particularly slow displaying pages. This is outside the control of EPSRC, but should be an infrequent occurrence.

Questions and feedback

  • Je-S questions
    For questions about using the Joint electronic submission System (Je-S) email the Je-S Helpdesk or call 01793 444164
  • Feedback form
    If you have a comment or suggestion about the site or about an EPSRC related topic, complete the feedback form and get in touch.
  • Website questions
    For questions about using the website email the EPSRC webteam.