Hints and tips

These hints and tips are designed to support you when searching and applying for Research Council and UK Shared Business Services Ltd (UK SBS) vacancies online using TopCareer.jobs.

Select the appropriate link to view the answer to the following questions:

How do I search for available jobs?

You can run a basic search for jobs on the front page. You can search for roles by keywords (eg Project Manager or Human Resources) or by roles by the date they were posted. You can refine your search by Recruiting Organisation as you have completed the ‘keywords’ or ‘date posted’ fields.

You can also conduct a more detailed search by selecting the ‘Jobs’ tab at the top of the home page. Here you can refine your search by professional area to see all roles within a certain function (eg Administration or Scientific) this can be further refined by Keyword, Recruiting Organisation and date posted.

What internet browser do I need?

To facilitate the process we recommend the following browsers are used:

  • Internet Explorer 6 or later
  • Firefox 1.5 or later
  • Safari 2.0.4 or later

How do I register to apply for vacancies?

Before you apply for a job on our site you are required to create your own account online. This will also speed up the application process for any subsequent vacancies you may wish to apply for.

  • Select 'Register today'
  • Enter your Name, Email address and a Password
  • Select 'Submit'

You will then be guided through a series of easy to use screens during which you should complete the following:

  • Basic information about yourself
  • Job search preferences

Use the preferences section to register for job alerts. By setting your preferences you will then receive an email to your registered email address when a vacancy meeting your criteria is published.

When you next enter the site you can simply enter your email address and password to login and access your stored information in My Account.

What is a Job Basket?

Once you have a Username and Password you are able to login to the system and save vacancy details in your account for later review. This is useful if you find jobs that are of interest to you but that you are not ready to apply for, or if you would like to compare vacancies.

How do I apply for vacancies online?

Once you have found a job that you wish to apply for you can submit your application online. The job advert will detail any specific requirements for the application process.

Your information contained with your account forms part of your application process. You are able to review this and make any amendments as required.

Please note, when completing the ‘Assessment’ part of the application process you are limited to entering a maximum character count into each of the fields on screen. If you try to cut and paste text into these boxes which exceeds the maximum character count then your application will not be saved and will come up with an error message. If this does occur then you will need to re-complete the fields ensuring that your character count is less then 3500.

Additionally, you can also upload up to three documents (eg a covering letter, a CV, evidence of former work). Please note if the selection process will be using CVs, this will be detailed within the advert.

How do I update my account information?

Once you have registered you can update your details and load documents to the system that are relevant to job applications at anytime.

Can I track my vacancies online?

Yes, on your welcome page under ‘Jobs Applied For’ you will see a list of any vacancies for which you have applied. The ‘Status’ column can help you determine where your application is in the recruiting process.

How do I change my password?

If at any time you forget your password, please select 'forgot your password' at the login screen and enter the email address you used when registering. A new password will then be sent to you at this address.

What if I am having technical difficulties applying online?

If you are having difficulties try the following:

  • Ensure that you have disabled all pop up blockers. To verify, from the Internet Explorer menu bar click Tools > Pop- up- blocker > Turn off pop up blocker
  • Disable Script Debugging. Tools > Internet Options > Advanced Tab > ensure Disable Script Debugging is checked. Click OK to confirm
  • Enable Active and Java Scripting. Tools > Internet Options > Security > Custom Level Button. In the Security Settings window, ensure Active Scripting and Scripting of Java Applets are enabled under the Scripting section. Click OK to confirm

If the problems persist please contact hr@ssc.rcuk.ac.uk.

Accessibility Statement

UK SBS is aware that this Recruitment Site is not fully compliant with the W3C Web Content Accessibility Guidelines (WCAG). This means that some parts of the site may be difficult to use for some people with disabilities.

We are in the process of rectifying this and are aiming to achieve compliance with the guidelines at level AA in the near future.

How do I apply if I cannot apply online?

If you are unable to apply for our jobs online you may either request that an electronic version of our application form is emailed to you, or a hard copy version of the application form and job details can be posted to you.

Please contact the HR Contact Centre on 01793 867003 or email hr@ssc.rcuk.ac.uk.

I have a query or or want to give some feedback on this site; what do I do?

Please contact the HR Contact Centre on 01793 867003 or email hr@ssc.rcuk.ac.uk.